Establishing Care Security Deposit

Any Establishing Care appointment (First Visit Since May 2023) — for new or returning clients — requires a first visit security deposit.

• We will invoice you for the first visit $341 security deposit using our trusted payment partner, Bill.
• Look for an email from Marty Ross MD Healing Arts sent from bill.com.
• We will invoice you within 24 hours of scheduling your appointment.
• Through Bill, you can pay by echeck or credit card.

Note: If you do not initiate payment within 48 hours of sending the invoice, we reserve the right to cancel your appointment.

Full Medical Service
(Starting November or December 2025)

Who Qualifies

• Washington State Residents (WA): In-office, telemedicine, or phone visits.
• Non-WA Residents: In-office visits only (no telemedicine or phone). Dr. Ross is licensed to practice medicine in Washington state.

Establishing Care

• First visit must be in-office to establish or re-establish care.
• After the first in-office visit, WA residents may use telemedicine or phone for follow-ups.

Visit Length, Costs & Insurance

• First visits: 90–120 minutes — $890.
• Follow-ups: usually 30 minutes — $341 (billed by time used in 15-minute increments at $170.50 each).
• Acute issues (e.g., tick bites): may be a 30-minute first visit — $341.
• Deposit: $341 to secure a first visit (applied to the visit charge).
• Cancellation: Deposit refunded with 2 business days notice.
• Payment: Due at time of service.
• Insurance: We do not participate with insurance. A HCFA 1500 form is provided for you to submit to your insurer. Check your plan for out-of-network and telemedicine/phone visit coverage.

Visit Frequency

• First follow-up: ~1 month after the initial visit.
• Ongoing: Usually every 2 months.

Special Requirements

• Returning patients (seen before clinic closure in 2023): A 60-minute in-office visit is required to re-establish care. As a courtesy, this visit is discounted to the 30-minute rate ($341).

Forms Required (Due 2 Business Days Before Your Visit)

• Female or Male Health Questionnaire
• Yeast Questionnaire
• Consents & Office Policies

Submission: Fax or email your completed forms. See our Contact page for fax number and addresses. If forms are not received on time, your appointment may be canceled.

Educational Medical Consult
(Starting October 2025)

Who Qualifies

• Anyone worldwide with a reliable internet or phone connection.

Visit Location

• Video Visit (recommended) so Dr. Ross can see you for better clinical context.
• Phone option is also available.

Visit Length, Costs & Insurance

• First visits: 30–90 minutes — $381 (30 min), $682 (60 min) or $890 (90 min).
  (Note: 30 min visits are for one or two questions only. Do not schedule a 30 minute visit if you want a major review of your condition.)
• Follow-ups: usually 30 minutes — $341 (billed by time used in 15-minute increments at $170.50 each).
• Deposit: $341 to secure a first visit (applied to the visit charge).
• Cancellation: Deposit refunded with 2 business days notice.
• Payment: Due at time of service.
• Insurance: We do not participate with insurance. These visits are typically not reimbursed.

Forms Required (Due 2 Business Days Before Your Visit)

• Female or Male Health Questionnaire
• Yeast Questionnaire
• Educational Medical Consult Consent Form

Submission: Fax or email your completed forms. See our Contact page for fax number and addresses. If forms are not received on time, your appointment may be canceled.